Accessibility Statement
We are committed to ensuring digital accessibility for people with disabilities.
Our Commitment to Accessibility
Village of America is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.
We believe in inclusion and equal opportunity for all individuals. Our goal is to make our website accessible and usable by people of all abilities, including those with visual, auditory, motor, or cognitive disabilities.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
WCAG 2.1 Level AA
Village of America is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are actively working to achieve full conformance with these guidelines.
Accessibility Features
Our website includes several features designed to improve accessibility for users with disabilities:
Keyboard Navigation
Our website can be navigated using a keyboard alone, without requiring a mouse.
Alt Text for Images
We provide alternative text descriptions for important images on our website.
Clear Structure
We use proper heading structure and semantic HTML to improve navigation for screen reader users.
Color Contrast
We maintain sufficient color contrast between text and background elements.
Resizable Text
Text can be resized using browser text size settings without loss of content or functionality.
Form Labels
All form fields have associated labels to help screen reader users understand the purpose of each field.
Areas for Improvement
While we strive to make our website fully accessible, we are aware of some areas that need improvement:
- Some older PDF documents may not be fully accessible to screen reader software
- Some embedded third-party content may not meet accessibility standards
- Some complex data tables may not have proper markup for screen readers
We are actively working to address these issues and improve the accessibility of our website.
Compatibility with Browsers and Assistive Technology
Our website is designed to be compatible with the following assistive technologies:
- Recent versions of screen readers including JAWS, NVDA, and VoiceOver
- Recent versions of major browsers including Chrome, Firefox, Safari, and Edge
- Operating system accessibility features on Windows, macOS, iOS, and Android
Technical Specifications
The accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Assessment Approach
Village of America assesses the accessibility of our website through the following approaches:
- Self-evaluation using automated accessibility testing tools
- Manual testing by our development team
- User testing with individuals with disabilities
- Regular accessibility audits
Feedback & Contact Information
We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:
You can also contact us directly:
- By email: accessibility@villageofamerica.org
- By phone: (904) 297-8697
- By mail: Village of America, Jacksonville, Florida
We try to respond to feedback within 3 business days.
Formal Complaints
If you are not satisfied with our response to your accessibility feedback, you can file a formal complaint by contacting us through any of the methods listed above. We will acknowledge your complaint within 3 business days and provide a resolution timeline.
Formal Approval of This Statement
This Accessibility Statement is approved by:
Village of America
Executive Director
Last Updated: January 1, 2024